Your data, your choices

SARL La Couscoussière, 25 avenue Aristide Briand, 27930 Gravigny, controls the personal data processing connected with its activity on this website. To exercise your rights or ask a question, email couscous@lacouscoussiere27.fr or write to this address. No appointment of a data protection officer is presumed.

Contact details, booking requests, dish choices and orders are used to prepare and fulfil the service or requested pre-contractual steps. Account information enables authentication and tracking of requests. Invoicing information is kept for legal obligations. Correspondence and security data help answer requests and protect the service on the basis of legitimate interests, subject to your rights. Required fields are marked; without them, the corresponding request may not be processed.

Only authorised restaurant personnel and providers needing information for their work have access. The kitchen screen receives paid orders sent to the kitchen and cannot access accounts or private documents. Hosting, messaging, payment and assistance providers process only information needed for the configured functions. Ask the restaurant for the list of providers actually used. Data is not sold.

Payments are handled by the provider enabled in the payment process. The restaurant does not retain your full card number. Payment statuses, necessary references, receipts and invoices are associated with the order. Information required for accounting records cannot be erased before applicable legal retention periods expire.

Photographs remain private unless separately authorised for publication in the gallery, on Google or on Facebook. Permission may be withdrawn in your account; the restaurant stops future uses and removes material under its control, subject to legal obligations. Copies made by third parties may require requests to those parties. CVs are restricted to recruitment. Retention for future opportunities occurs only where appropriate and disclosed to you.

Cookies needed for sessions, security or remembering choices do not require consent. Optional external services do not load automatically before your choice. Accept all and Reject all are presented at the same level. Withdraw or change your choice using Cookie settings on the Privacy page. Refusal preserves essential website functions. Your preference is retained for up to six months, then requested again.

The guided assistant works without AI. If an AI connection is enabled, text needed for the answer may be sent to the configured provider; avoid unnecessary or sensitive information. Answers do not confirm bookings, payments or the absence of an allergen. Speech recognition depends on your browser and may use an external service; microphone access is requested only after your action. You may use the keyboard only and disable spoken responses.

Some external services may process data outside the European Economic Area. The restaurant must verify processing locations and applicable safeguards, including an adequacy decision where applicable or standard contractual clauses and additional measures. It cannot guarantee no transfer for a service whose terms have not been examined. Ask for information on safeguards for the services actually used.

Operational information is retained as necessary for the request and follow-up. Mandatory accounting records are kept for ten years from the end of the relevant financial year. Non-contractual correspondence is not kept beyond three years after the last contact, unless a documented need applies. Unsuccessful applications are retained for up to two years after the last contact with prior notice, unless erasure is requested or another lawful reason applies. Account data is reviewed after three years of inactivity; legally necessary documents remain archived with restricted access. Backups follow a separate cycle and are not used to reuse erased data.

You may request access, correction, erasure, restriction and, where conditions apply, portability, and object to certain processing. Consent may be withdrawn at any time for the future. The restaurant normally responds within one month; the GDPR permits an extension for complex requests with notice. Proportionate proof of identity is requested only where reasonable doubt exists. You may also complain to CNIL at cnil.fr. Exercising these rights does not prevent legally required retention.

Sans création de compte, le prénom ou pseudonyme choisi, le numéro de table, la place éventuelle, les plats demandés et leurs horaires permettent de transmettre et servir votre commande. Notre équipe accède à ces informations pour exécuter le service et traiter votre règlement ou une réclamation. Le code de service et le lien individuel sont temporaires : ne les partagez pas avec des tiers. Après clôture, ce lien ne permet plus de commander. Les dossiers terminés quittent les listes de travail selon le délai configuré; cet archivage ne constitue pas un effacement des pièces dont la conservation est obligatoire. Les durées et vos droits sont précisés dans les rubriques correspondantes de cette politique.